
How to Troubleshoot Common Nginx Errors
Nginx is one of the most popular web servers out there, powering over 30% of all websites, but like any complex piece of software, it can throw some nasty errors when things go sideways. Whether you’re dealing with 502 Bad Gateway errors that make your site unreachable, permission issues that break file serving, or configuration syntax problems that prevent startup, knowing how to quickly diagnose and fix common Nginx problems is essential for keeping your applications running smoothly. This guide walks you through the most frequent Nginx errors you’ll encounter in production, complete with step-by-step troubleshooting techniques, real configuration examples, and proven solutions that actually work.
Understanding Nginx Error Logging and Diagnostics
Before diving into specific errors, you need to know where Nginx keeps its logs and how to read them effectively. Nginx maintains two primary log files that contain most of the information you’ll need for troubleshooting.
The error log typically lives at /var/log/nginx/error.log
on most Linux distributions, while access logs are usually found at /var/log/nginx/access.log
. You can also check your current log locations by examining your Nginx configuration:
sudo nginx -T | grep -E "(error_log|access_log)"
To monitor errors in real-time, use tail with the follow flag:
sudo tail -f /var/log/nginx/error.log
For better log analysis, you can adjust the error log level in your Nginx configuration. The available levels are: debug, info, notice, warn, error, crit, alert, and emerg. For troubleshooting, set it to debug temporarily:
error_log /var/log/nginx/error.log debug;
502 Bad Gateway Errors
The 502 Bad Gateway error is probably the most frustrating Nginx error because it usually means your web server is running fine, but it can’t communicate with your backend application server. This commonly happens with PHP-FPM, Node.js applications, or any upstream service.
Here’s how to systematically troubleshoot 502 errors:
- Check if your upstream service is actually running
- Verify the upstream configuration in Nginx matches your backend service
- Look for connection timeouts or socket permission issues
- Check for resource exhaustion on the backend
For PHP-FPM specifically, first verify the service status:
sudo systemctl status php7.4-fpm
# or for newer versions
sudo systemctl status php8.1-fpm
Check your Nginx upstream configuration. A typical PHP-FPM setup looks like this:
upstream php-fpm {
server unix:/var/run/php/php7.4-fpm.sock;
# or TCP socket: server 127.0.0.1:9000;
}
server {
listen 80;
server_name example.com;
root /var/www/html;
index index.php;
location ~ \.php$ {
fastcgi_pass php-fpm;
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
include fastcgi_params;
}
}
If you’re using Unix sockets, verify the socket file exists and has correct permissions:
ls -la /var/run/php/php7.4-fpm.sock
sudo chown www-data:www-data /var/run/php/php7.4-fpm.sock
For Node.js applications running behind Nginx, make sure your upstream matches your application’s actual port:
upstream nodejs_backend {
server 127.0.0.1:3000;
}
server {
listen 80;
server_name app.example.com;
location / {
proxy_pass http://nodejs_backend;
proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection 'upgrade';
proxy_set_header Host $host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_cache_bypass $http_upgrade;
}
}
403 Forbidden Errors
403 Forbidden errors usually stem from file permission issues, missing index files, or directory access restrictions. These are often easier to fix than 502 errors once you know what to look for.
Start by checking the basic file permissions. Nginx needs read access to your files and execute access to all parent directories:
sudo ls -la /var/www/html/
sudo namei -om /var/www/html/index.html
The namei command is particularly useful because it shows permissions for the entire path. For typical web content, directories should have 755 permissions and files should have 644:
sudo find /var/www/html -type d -exec chmod 755 {} \;
sudo find /var/www/html -type f -exec chmod 644 {} \;
Make sure the files are owned by the correct user. Check what user Nginx runs as:
ps aux | grep nginx
Then ensure your web files are owned by that user or a group the Nginx user belongs to:
sudo chown -R www-data:www-data /var/www/html/
Another common cause is missing index files. If someone requests a directory without specifying a filename, Nginx looks for files specified in the index directive:
server {
listen 80;
server_name example.com;
root /var/www/html;
index index.html index.htm index.php;
# Enable directory autoindex if no index file exists
location / {
try_files $uri $uri/ =404;
autoindex on; # Optional: shows directory listing
}
}
404 Not Found Errors
404 errors can be tricky because they might indicate actual missing files or misconfigured location blocks that prevent Nginx from finding existing files.
First, verify the file actually exists where Nginx expects it:
sudo ls -la /var/www/html/path/to/file.html
Check your root directive and make sure it points to the correct directory:
server {
listen 80;
server_name example.com;
root /var/www/html; # Make sure this path is correct
location / {
try_files $uri $uri/ =404;
}
}
For applications using URL rewriting (like WordPress or Laravel), you need proper try_files configuration:
# WordPress example
location / {
try_files $uri $uri/ /index.php?$args;
}
# Laravel/modern PHP framework example
location / {
try_files $uri $uri/ /index.php?$query_string;
}
If you’re serving a single-page application (SPA), you’ll want to fall back to your main HTML file for any route that doesn’t match a static file:
location / {
try_files $uri $uri/ /index.html;
}
Configuration Syntax Errors
Nginx configuration syntax errors prevent the server from starting or reloading. The good news is that Nginx provides detailed error messages that usually point directly to the problem.
Always test your configuration before reloading Nginx:
sudo nginx -t
This command checks syntax and reports any errors with line numbers. Common syntax issues include:
- Missing semicolons at the end of directives
- Mismatched braces in server or location blocks
- Invalid directive names or values
- Incorrect context for certain directives
Here’s a checklist for common syntax problems:
# Missing semicolon (WRONG)
server_name example.com
# Correct
server_name example.com;
# Mismatched braces (WRONG)
server {
listen 80;
server_name example.com;
location / {
root /var/www/html;
# Missing closing brace for location
# Correct nesting
server {
listen 80;
server_name example.com;
location / {
root /var/www/html;
}
}
Use a syntax-highlighting editor and proper indentation to catch these issues early. Many editors have Nginx syntax plugins that highlight errors in real-time.
SSL/TLS Certificate Errors
SSL certificate issues can prevent your site from loading over HTTPS or cause browser security warnings. Common problems include expired certificates, incorrect certificate paths, or cipher suite mismatches.
Check your certificate expiration date:
sudo openssl x509 -in /path/to/your/cert.pem -text -noout | grep -A 2 "Validity"
Verify your SSL configuration syntax:
server {
listen 443 ssl http2;
server_name example.com www.example.com;
ssl_certificate /path/to/your/fullchain.pem;
ssl_certificate_key /path/to/your/private.key;
# Modern SSL configuration
ssl_protocols TLSv1.2 TLSv1.3;
ssl_ciphers ECDHE-RSA-AES256-GCM-SHA512:DHE-RSA-AES256-GCM-SHA512:ECDHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES256-GCM-SHA384;
ssl_prefer_server_ciphers off;
# HSTS (optional)
add_header Strict-Transport-Security "max-age=63072000" always;
}
Test your SSL configuration with online tools or command line:
openssl s_client -connect example.com:443 -servername example.com
For Let’s Encrypt certificates, make sure your renewal process is working:
sudo certbot renew --dry-run
Performance-Related Errors and Limits
Sometimes Nginx errors are caused by hitting resource limits rather than configuration problems. These issues often manifest as 413 Request Entity Too Large, 504 Gateway Timeout, or connection refused errors.
Error | Common Cause | Solution |
---|---|---|
413 Request Entity Too Large | File upload size limit | Increase client_max_body_size |
504 Gateway Timeout | Backend processing too slow | Increase proxy timeout values |
Connection refused | Too many connections | Increase worker_connections |
To handle large file uploads, adjust these settings:
http {
client_max_body_size 100M;
client_body_timeout 60s;
client_header_timeout 60s;
}
For timeout issues with slow backends, increase the timeout values:
location / {
proxy_pass http://backend;
proxy_connect_timeout 60s;
proxy_send_timeout 60s;
proxy_read_timeout 60s;
}
Monitor your Nginx performance and resource usage:
# Check current connections
sudo ss -tuln | grep :80
# Monitor Nginx worker processes
ps aux | grep nginx
# Check system resource usage
htop
Best Practices for Preventing Common Errors
Prevention is always better than troubleshooting. Here are some practices that will save you headaches down the road:
- Always test configuration changes with
nginx -t
before reloading - Keep backups of working configurations before making changes
- Use version control for your Nginx configuration files
- Set up proper log rotation to prevent disk space issues
- Monitor your error logs regularly, not just when things break
- Use configuration management tools like Ansible or Puppet for complex setups
- Keep Nginx and your system packages updated
Consider setting up automated monitoring for your Nginx instances. Tools like Prometheus with the nginx-prometheus-exporter can alert you to issues before they become critical.
For production environments, especially those running on VPS or dedicated servers, implement proper logging aggregation and alerting systems. This helps you catch patterns in errors that might indicate underlying issues with your application or infrastructure.
Finally, keep the official Nginx documentation bookmarked. It’s comprehensive and regularly updated with new features and troubleshooting information. The debugging guide is particularly useful for complex issues that don’t fit into common categories.

This article incorporates information and material from various online sources. We acknowledge and appreciate the work of all original authors, publishers, and websites. While every effort has been made to appropriately credit the source material, any unintentional oversight or omission does not constitute a copyright infringement. All trademarks, logos, and images mentioned are the property of their respective owners. If you believe that any content used in this article infringes upon your copyright, please contact us immediately for review and prompt action.
This article is intended for informational and educational purposes only and does not infringe on the rights of the copyright owners. If any copyrighted material has been used without proper credit or in violation of copyright laws, it is unintentional and we will rectify it promptly upon notification. Please note that the republishing, redistribution, or reproduction of part or all of the contents in any form is prohibited without express written permission from the author and website owner. For permissions or further inquiries, please contact us.